2.5.4. Other settings

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Invoices

Here you can set the series and the number of the invoices issued for the transactions settled, refunded and chargebacks. The merchant cannot issue invoices for the transactions refused for authorisation or for the authorized transactions that have not been sent for settlement. Follow these steps:

1. Insert the invoice series

2. Insert the start number

3. Hit the Save button.

Once you have set the series and number of the invoices, the next settled transaction will have assigned to it an invoice with the number and series already created; with each settled transaction and issued invoice, the number of the invoice will be automatically incremented +1

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Setup CSV settings

Enables the merchants to specify the separator and encapsulator used for CSV file download in “Transactions” and “Reports” sections. Follow these steps:

1. Select Settings link.

2. Select Setup CSV settings.

3. Select new Separator character.

4. Select new Encapsulator character.

5. Press Save changes button.

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Alerts

This section offers the merchant the possibility to specify alerts to receive via sms or email in the following situations:

-Transactions about to expire (authorized transactions that have not been sent for settlement for 5 days and getting close to the 7 days limit imposed by Visa and Mastercard organizations).

-Transactions for which the PO server could not send the response to the authorization request to the merchant server (under construction)

-Transactions for which the PO server could not send the ITSN message for transaction status modification (under construction).


Follow these steps:

1 Select the Settings tab

2 Go to Other Settings, Alerts Settings

3 Insert the primary and secondary phone number for the sms alerts (if such is the case)

4 Insert the primary and secondary email address (for alerts via email you can set two email addresses separated by “;” (semicolon)

5 Check the alert method (sms – charges will apply or email – free of charge)

6 Select the language used for transmitting the alerts

7 Push the Save button.

8 You will be able to see the changes made in the upper part of the Alerts Settings section.

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