5. Status Categories for a Transaction

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Transactions that represent payments for products or services provided by the merchant are characterized by different statuses required for guiding the merchant in taking future actions.

1. Financial status 1

-Pending authorization

-Authorized

-Pending settlement

-Pending settlement 2

-Settled

-Voided

-Pending void

-Declined

-Expired

-Error

-Offline payment

-Cash Payment via Romanian Post Office

-Auth - Call-Verify


2. Financial status 2:

-Credited

-Pending credit

-Chargeback

-Not applicable


3. Order completion status:

-Arrived

-Received

-Processed

-Partially processed

-Shipped

-Partially shipped

-Delivered

-Partially delivered

-Returned

-Cancelled

-Not applicable

-Pending shipment

-Verification needed

-Order expired


4. Security status:

-Maximum

-Medium

-Minimum

5. 3. Status from the customer support’s point of view:

-Opened

-Closed